Event networking apps have evolved from simple digital agendas to sophisticated platforms that drive engagement and provide valuable data. A key feature that has become instrumental in this evolution is the integration of feedback and rating systems. These event organiser software tools provide a direct line of communication between attendees and organizers, creating a continuous loop of improvement that benefits everyone involved.
Why Feedback and Rating Systems Matter 📈
Feedback and rating systems within event apps serve as a powerful mechanism for a more data-driven approach to event management.
- For Organizers: The most immediate benefit is the ability to gather actionable insights in real-time. Organizers can use ratings to identify the most popular sessions and speakers, pinpoint logistical issues, and understand overall attendee sentiment. This data is crucial for refining future events, ensuring that content and experiences are aligned with what the audience truly values.
- For Speakers: A rating and review system provides direct, immediate feedback on their presentations. Speakers can use this information to understand what resonated with the audience and where they can improve, enhancing their performance for future talks.
- For Attendees: Offering a way to provide feedback makes attendees feel heard and valued. It empowers them to shape the event experience and contributes to a stronger sense of community. The ability to see session ratings from other attendees can also help them make informed decisions about which talks to attend.
Key Features of a Robust Feedback System ⚙️
When selecting an event app, look for a feedback and rating system that offers a variety of features to capture a comprehensive picture of the attendee experience.
- Session and Speaker Ratings: A simple star-rating system or a numerical scale for sessions and speakers is a must-have. This quantitative data allows for quick comparisons and trend analysis.
- Open-Ended Feedback: Beyond a simple rating, the app should allow for open-ended comments. This qualitative feedback provides organizers and speakers with detailed, constructive insights that numbers alone cannot convey.
- In-App Surveys: For more in-depth feedback, the app should be able to host customizable surveys. These can be used to gather a wide range of information, from the check-in process and food quality to the effectiveness of networking opportunities.
- Live Polls and Q&A: These real-time interactive tools provide instant feedback and allow organizers to adjust content on the fly. For example, a quick poll can gauge audience understanding, while upvoting on a Q&A feed ensures that the most pressing questions are answered.
- Push Notifications: A well-timed push notification can be used to remind attendees to rate a session they just attended, increasing the likelihood of participation.
Leading Event Apps with Strong Feedback Capabilities
Many of the top event platforms have built sophisticated feedback and rating systems into their apps:
- Whova: Known for its strong community features, Whova offers comprehensive rating and review options for sessions and speakers. Its system encourages attendees to provide feedback that benefits organizers and speakers alike.
- Bizzabo: As an all-in-one event platform, Bizzabo includes a suite of engagement tools, including polls, Q&A, and customizable surveys, that make it easy to gather actionable feedback.
- Slido: While often integrated into other platforms, Slido is a leader in live polling and Q&A. Its real-time feedback capabilities are a powerful tool for making sessions more interactive and informative.
- EventMobi: This platform offers robust survey and feedback tools, allowing organizers to collect data at various stages of the event and use that information to improve future experiences.
By leveraging these powerful feedback and rating systems, event organizers can move beyond guesswork and make informed decisions that lead to more successful and engaging events for everyone.
